Outlook shows: Outbox When I open the Outbox folder, no e-mails are inside.
EMAILS GETTING STUCK IN OUTBOX GMAIL INSTALL
However, when i install Office 365 on any new Windows 10 PC's, I am unable to roll back the update as no previous updates are installed and installing old updates manually is proving to be more difficult than anticipated. At work, I am trying to send some e-mails in Outlook 2010 but theyre getting stuck in the Outbox folder (and the recipients are not receiving them). I tried it out and the problem was immediately resolved on all of our current Windows 10 systems. I found a conversation with Google support reps that said they have received numerous support tickets regarding this issue and suggested a way to roll back the version of Outlook 365 to the previous monthly update and then disable further updates. Any emails they create and send go to the outbox but never get sent out and there are no sync error messages from GSync. They all use company owned Gmail accounts and connect to their gmail accounts in Outlook by using G Sync. If this is the case for you, open your email from the outbox, browse to a new folder so you won’t automatically re-mark it as read, and click Send on the stuck email.ĭid these tips work for you? Let us know if you have any other solutions for those pesky stuck emails.I have a large number of users who were unable to send emails after the April update to Outlook 365 was installed on their systems and I have not been able to find any relevant discussions on this topic here.
if you’ve marked them as read from the outbox.
If your Outlook settings are configured a certain way, you won’t be able to send emails if you’ve opened or clicked on them after you’ve clicked send, i.e.
Under Logon Information, in the Password box, type your new password. From the File tab, select Account Settings and Account Settings again. If you recently changed your password, you’ll have to make sure Outlook “knows” the correct password. (You can counteract this by using OneDrive for Business to collaborate on large files instead.) 4. Is your message being slowed down by a large attachment?ĭepending on the speed of your internet service provider, if you’ve attached a large file to your email message, you may see it sitting in the outbox because it’s simply taking awhile to send, and it may be blocking all subsequent emails from sending. If you use Office 365, check your internet connection, wait a few minutes to make sure it’s not a momentary O365 outage, and try again.Īre you sure your mail is supposed to send immediately? If you’ve set a rule to delay message sending, you will see your mail in the outbox for awhile.
In your status bar at the bottom of your Outlook message, you’ll see a status of “Disconnected” or “Trying to Connect” that could explain why your messages aren’t sending. If your mail is hosted on an on-premise Exchange server, it’s possible that the local server is down–you may want to check with your admin. If that doesn’t work, move on to the following steps. You’ll see a dialog box showing the results of the process, and your email might exit the outbox. Go to the Send/Receive tab and click Send All. These steps apply starting with Outlook 2013. Has that ever happened to you? We collected some troubleshooting instructions that should help you get your messages traveling smoothly again. A common complaint of Outlook users is that their email send process takes too long, “hangs,” or traps messages in the outbox.